Following is FAQ between the buyer and alkaline battery factory supplier.
1.Q: What is your main range of battery ?
A:We offer Alkaline,Zinc carbon battery, Button Cell batteries like AG and CR series,Zinc Air, Rechargeable and lithium batteries etc.
2.Q:What is the price for the NIMH batteries,and primary lithium battery.
A:We offer reasonable and competitiveprice, and would recommend suitable batteries to our customer. The price are base on different packing and models.
3.Q:What is the MOQ for the battery?
A:Accept small MOQ to use our company brand “TDRFORCE” or “ENERGX” in standard packaging.If OEM MOQ is base on 10000~20000 cards base on different model.Contact us for more details.
4.Q:What is the standard packaging?
A: Standard package is in blister card or shrink pack.
AA and AAA size in 4pcs pack, C and D size in 2pcs pack,
9V usually in 1pcs/card
AG cell in 10pcs/card
CR lithium cell in 5pcs/card
5.Q:Do you also offer other packing?
A: Yes, promotion pack and other display box like 6~48pcs in a pack.
6.Q:How about the battery anti-leakage?
A:First class material,super formula and latest technology,imported production line which ensure our battery quality to avoid leakage.
7.Q:How to do if the quantity less than MOQ?
A:We have plan to solve this issue and suggest client buy stock material and use in next order,for more detail please check with us.
8.Q:Can we have our own packaging design?
A:Yes, sure, customized packagingis available as long as meet the OEM MOQ, please check with us for more details.
9.Q:How long is your warranty?
A:We offer 2,3,5 years warrantyafter order delivery according to different batteries.
10.Q:Warranted terms and policy?
A:The warranty valid from the date when goods arrive your destination. And if any claim occurs during the warranty period. We will ask for sent the evidence,offer favourable after-service.
11.Q:Can you help us for freight.
A:Yes, we also have trust-able forwarders for you option,if you need.
12.Q:What is delivery time？
A:For OEM,Ittake around 30 days after artwork confirm/order. Because battery is much heavy,we suggest to ship by sea,to save the cost for both of us. but we also have documents for by Air if need.
13.Q:What is your terms of payment?
A:We accept T/T,L/C or Paypal.
14.Q:Are you a factory?
A:Yes,We are a group organization. We are manufacture as well as exporter keep researching and developingtechnology make the Explosion-Proof,Anti-dumping cells.
15.Q:Are the samples free?
A:Yes,the samples are free provided, But the courier fee is paid by our customer.
16.Q:Can we visit your factory?
A:Warmly welcome.Once we have your schedule,we will arrange the professional sales team to follow up your case.
17.Q:Whatcertificatesdo you have for you factory?
A:Our factory qualified by ISO90001,ISO14001,BSCI, BASI,WERCE, and Sedex etc.
18.Q:What are certificates you have for the battery?
A:Besides the battery derivative like 2006/66/EC,2013/56/EC,PL102,142, We also one reach,IEC60086,MSDS test by SGS ,TUV,BV or interteck.
19.Q:Can mix old and new batteries?
A:The old and new batteries mix in device, It will reduce overall performance and may caused battery leakage or rupture. We suggest to replace all batteries.
FUZHOU TDRFORCE TECHNOLOGY CO.,LTD（TDRFORCE）is 25 years factory supply Alkaline|Zinc|Button Cell|Rechargeable|Lithium|Camera Battery or AG|CR Button Cell since 1999. TDRFORCE is the most trusted brand in the industry with focus on honesty and integrity, one of the oldest and largest alkaline battery factories suppliers and manufacturers in China since 1999, TDRFORCE is very confident in both the quality & the low prices, which provide for healthy profits!